Pricing

Our monthly plans grow with your business for a scalable service solution. We keep it simple with basic voice plans including message delivery. We offer additional services for a fully customizable package. For questions, or to customize a solution, email us today!

  • 50 Units*
    $75
    Overage Rate: $2.08 / per unit
    • $40 One-time Set-up fee
    • Professional Reception 24/7
    • Customize Message Delivery
    • No Extensive Contracts Required!
    Contact
  • 100 Units*
    $119
    Overage Rate: $2.08 / per unit
    • Free Set-up!
    • Professional Reception 24/7
    • Customize Message Delivery
    • No Extensive Contracts Required!
    Contact
  • 250 Units*
    $198
    Overage Rate: $1.38 / per unit
    • Free Set-up!
    • Professional Reception 24/7
    • Customize Message Delivery
    • No Extensive Contracts Required!
    Contact
  • 1,000 Units*
    $730
    Overage Rate: $1.28 / per unit
    • Free Set-up!
    • Professional Reception 24/7
    • Customize Message Delivery
    • No Extensive Contracts Required!
    Contact
  • 1,800 Units*
    $1,296
    Overage Rate: $1.26 / per unit
    • Free Set-up!
    • Professional Reception 24/7
    • Customize Message Delivery
    • No Extensive Contracts Required!
    Contact
  • 2,500 Units*
    $1,775
    Overage Rate: $1.24 / per unit
    • Free Set-up!
    • Professional Reception 24/7
    • Customize Message Delivery
    • No Extensive Contracts Required!
    Contact
  • 5,000 Units*
    $3,350
    Overage Rate: $1.17 / per unit
    • Free Set-up!
    • Professional Reception 24/7
    • Customize Message Delivery
    • No Extensive Contracts Required!
    Contact
  • 10,000 Units*
    $5,900
    Overage Rate: $1.03 / per unit
    • Free Set-up!
    • Professional Reception 24/7
    • Customize Message Delivery
    • No Extensive Contracts Required!
    Contact
  • Enterprise
    $TBD
    • Need more than 10,000 units? Contact us today for a custom plan that fits your needs.
    Contact

Stand Alone Live Answering Plans

  • A unit is simply one minute, rounded, of an inbound or outbound call, or a message delivered electronically, via text, secure message, email or fax. Messages may be batched for timed delivery via fax or email and billed as one unit. Message delivery to our Intellisite portal is instantaneous and included in the low monthly service fee.

  • Units are calculated on a monthly basis. Unused units do not carry over and plans are not prorated.

  • All of our plans are fully customizable, so you pay only for services you need.

    Consider these bundling options:

    Small Business Solution Live answering services with urgent call handling and message taking, order processing, and voicemail boxes.

    Lead Capture Live answering services, message taking, advertising, custom toll free#, appointment setting, order processing, Intellisite & custom reporting.

    Healthcare Live answering services plus secure messaging plus, Intellisite on-call entry, appointment setting & reminders.

    Marketing Services Live answering services plus custom 800#, advertising, message taking, custom reporting.


* We do not bill for agent patch time (warm transfers) separately, nor patch time you spend with your caller without an agent on our open line.
* Where appropriate, cold transfers are encouraged.

Completely Customizable Add-ons

Add-on features are monthly rates and can be added or removed at any time.

Additional Line

Add a back line with high priority routing to check messages, or add an additional number for custom routing.

Advertising

We’ll work with you to develop a professionally recorded script so your callers hear your current advertising messages before being connected to an agent.

Intellisite – HIPAA Portal

Our encrypted web portal offers 24/7 access to your messages, call data, and recordings.

Custom Toll-Free #*

Request a number that your callers will remember! Our affordable toll-free numbers not only help you stand out, but help you track sales campaign effectiveness.

On-Call Entry

We’ll take care of managing your on-call schedule so you can rest easy. Our cloud-based calendar is accessible from anywhere!

Secure Messaging**

Our efficient HIPAA encrypted text service is the perfect solution for busy providers . Replies from providers to our agents are FREE!

Voicemail Box***

Voicemail boxes are a simple solution for non-urgent after hours calls. Access your voicemails anywhere by phone, or receive them via email. Record your greeting yourself, or we’ll record a professional greeting for you!

Voicemail Box – Add-on

Create custom voicemail trees with as many branches as you need! Individual boxes can also include options for transferring to an operator or out to another number. i.e. “Press 1 for Service, 2 for Parts.”

Order Processing

We help your clients process orders on your website so you never miss a sale. We are the ultimate accessibility companion!

Appointment Setting & Reminders

We use cloud based appointment scheduling software to ensure that even when you are on the move we can help you manage your busy schedule!

Workforce Management Solutions

We provide dispatching for emergency technicians and services, employee replacement calls for satisfying union requirements, and time management services for hourly services. We’re happy to customize a solution to keep your employees connected!

Custom Detail Reports

We provide insight into your business with actionable data. Ask your questions, and we’ll help you get answers!

*Subject to availability
**Secure messages each bill as one unit
***May also be a stand-alone plan if no operator option

Not sure where to start?

Tell us a little about your needs and let’s get the conversation started.

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