Our monthly plans grow with your business for a scalable service solution. We keep it simple with basic voice plans including message delivery. We offer additional services for a fully customizable package. For questions, or to customize a solution, email us today!
50 Units*$75Overage Rate: $2.08 / per unit
- $40 One-time Set-up fee
- Professional Reception 24/7
- Customize Message Delivery
- No Extensive Contracts Required!
100 Units*$119Overage Rate: $2.08 / per unit
250 Units*$198Overage Rate: $1.38 / per unit
500 Units$385Overage Rate: $1.35 / per unit
1,000 Units*$730Overage Rate: $1.28 / per unit
1,800 Units*$1,296Overage Rate: $1.26 / per unit
2,500 Units*$1,775Overage Rate: $1.24 / per unit
5,000 Units*$3,350Overage Rate: $1.17 / per unit
10,000 Units*$5,900Overage Rate: $1.03 / per unit
- Need more than 10,000 units? Contact us today for a custom plan that fits your needs.
Stand Alone Live Answering Plans
A unit is simply one minute, rounded, of an inbound or outbound call, or a message delivered electronically, via text, secure message, email or fax. Messages may be batched for timed delivery via fax or email and billed as one unit. Message delivery to our Intellisite portal is instantaneous and included in the low monthly service fee.
Units are calculated on a monthly basis. Unused units do not carry over and plans are not prorated.
All of our plans are fully customizable, so you pay only for services you need.
Consider these bundling options:
Small Business Solution Live answering services with urgent call handling and message taking, order processing, and voicemail boxes.
Lead Capture Live answering services, message taking, advertising, custom toll free#, appointment setting, order processing, Intellisite & custom reporting.
Healthcare Live answering services plus secure messaging plus, Intellisite on-call entry, appointment setting & reminders.
Marketing Services Live answering services plus custom 800#, advertising, message taking, custom reporting.
* We do not bill for agent patch time (warm transfers) separately, nor patch time you spend with your caller without an agent on our open line.
* Where appropriate, cold transfers are encouraged.
Completely Customizable Add-ons
Add-on features are monthly rates and can be added or removed at any time.
Add a back line with high priority routing to check messages, or add an additional number for custom routing.
We’ll take care of managing your on-call schedule so you can rest easy. Our cloud-based calendar is accessible from anywhere!
Voicemail boxes are a simple solution for non-urgent after hours calls. Access your voicemails anywhere by phone, or receive them via email. Record your greeting yourself, or we’ll record a professional greeting for you!
Voicemail Box – Add-on
Create custom voicemail trees with as many branches as you need! Individual boxes can also include options for transferring to an operator or out to another number. i.e. “Press 1 for Service, 2 for Parts.”
We provide dispatching for emergency technicians and services, employee replacement calls for satisfying union requirements, and time management services for hourly services. We’re happy to customize a solution to keep your employees connected!
*Subject to availability
**Secure messages each bill as one unit
***May also be a stand-alone plan if no operator option