Urgent Call Handling and Call Screening Services
Customize your protocol so you never miss an important call, yet manage your workload at your own pace.
What’s Included?
Don’t worry about emergent issues that may come up after hours, we have you covered! Here at Front Desk, we know urgent calls require an immediate response. One size does not fit all! Many of our clients need to be available to field emergent calls from their clients. Since every account at Front Desk is customizable, protocols can be set up to guarantee you never miss an important call.
Call Screening and Patching
We partner with you to determine appropriate protocol, so you never miss an important call, but are not overwhelmed with non-urgent issues or unwanted sales calls.
AMiON Integration
Our integration with AMiON allows us to provide unmatched answering service support by ensuring we have all the information we need for seamless communication. With schedules integrated and updated real-time, urgent calls are always routed to the right person, minimizing delays and eliminating communication errors. Hospitals using AMiON benefit from our fully connected system for call and message handling. This seamless connection enhances communication, improves response times, and supports the critical work of healthcare professionals.
Let’s Chat
Your business needs are our concern too. If you have any questions, please contact us today to talk to our reps.