Panic Button Response
Front Desk provides 24/7 live response to employee panic button alerts, helping businesses quickly assess the situation, notify the appropriate people, and coordinate emergency assistance when needed.
24/7 Panic Button Response for Isolated Workers in Washington State
Washington State requires certain employers with isolated workers to provide panic buttons capable of summoning immediate on-scene assistance. Front Desk provides the human response behind the alert, helping businesses establish a reliable process for assessing emergencies and quickly connecting employees with supervisors, security personnel, emergency services, or other designated responders.
Response plans built around your business
Available 24/7
Live response to employee panic button alerts, helping businesses quickly assess the situation, notify the appropriate people, and coordinate emergency assistance when needed.
Experienced Front Desk Representatives
Trained Front Desk Representative receives the alert along with the employee’s location and begins your customized response protocol.
Seamless Addition to Your Front Desk Account
24/7 Panic Button Response can be used with or without a Front Desk call plan, giving you the flexibility to add emergency response support to the services you need.
Predictable Per-Call Pricing
24/7 Panic Button Response is billed at a flat fee per triage call. We don’t do hidden or surprise charges.
Established Procedures
Your plan can specify who should be contacted, in what order, when 911 should be called, and how other emergency contacts should be notified.
How does the panic button response work?
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An employee activates their panic buttonWhen an employee activates their panic button, it relays the employee’s location and other pertinent information to a trained live person here at Front Desk. -
A trained Front Desk representative receives the alertWhen an alert comes in, our Representatives have clear instructions for getting the right help to the right place as quickly as possible.
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The representative follows your company’s established proceduresDepending on the situation and your company’s established procedures, Front Desk can: Attempt to make contact with the employee to assess the situation, determine whether immediate emergency assistance is needed, contact 911 when emergency services are required, notify an on-site supervisor, security guard, or designated responder, alert designated emergency contacts.
Support your employees during emergency situations
Supporting Safer Workplaces for Isolated Employees. Give your employees the reassurance of knowing that when they activate their panic button, a real person is ready to respond.