Support

We have compiled a list of helpful links relating to your answering service account.

24/7/365 Client Support

In addition to these self-help options, our staff is here to help you at any time. From account changes to service questions, Front Desk is always open!

Setting Up Secure Messaging

We outlined instructions to help you locate the Secure Messaging App and install it on your phone.

Intellisite Support

Please see our Intellisite instructions for guidance on checking messages, updating contact info, running reports, and updating on-call schedules.

Your Account

  • Our virtual receptionists can dispatch messages online in real-time via our IntelliSite system. Our IntelliSite system allows you to retrieve your messages online, in real-time, at any time. Additionally, we can hold your messages for you to call in and retrieve them, fax, email, or text message them depending on your preferences!

  • With our Intellisite portal, you can make changes to your instructions, contact information, and on-call schedule any time! Clients may email any changes to frontdesk@myfrontdesk.com. This email is monitored 24/7, ensuring that any changes needed are made quickly. Call us at 833-FRNT-DSK to speak with us directly. We’re always available to help you!

Client Login
We value your security. Please proceed with the link below to login to your account.
Secure login to Intellisite