Support
We have compiled a list of helpful links relating to your answering service account.
24/7/365 Client Support
In addition to these self-help options, our staff is here to help you at any time. From account changes to service questions, Front Desk is always open!
Setting Up Secure Messaging
We outlined instructions to help you locate the Secure Messaging App and install it on your phone.
Intellisite Support
Please see our Intellisite instructions for guidance on checking messages, updating contact info, running reports, and updating on-call schedules.
Your Account
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Please see our options for Credit Card or ACH payments.
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With our Intellisite portal, you can make changes to your instructions, contact information, and on-call schedule any time! Clients may email any changes to frontdesk@myfrontdesk.com. This email is monitored 24/7, ensuring that any changes needed are made quickly. Call us at 800-628-7470 to speak with our support staff directly. We’re always available to help you!